ZaneLuxe Watch FAQs: Answers About Our Bold Men's Timepieces

WHO MAKE ZANELUXE WATCHES?

ZaneLuxe timepieces are designed and curated by ZaneLuxe, the brand founded by Richard Zane. As a trusted retailer of select high-quality watchmakers, we work closely with respected manufacturers known for their superior craftsmanship and precision engineering—the same producers behind many renowned timepieces. Each ZaneLuxe watch is conceived, tested, and refined in‑house to meet the same uncompromising standards—offering bold, performance-driven style at a price that makes sense.

We don’t chase hype—we partner with makers who deliver real value and quality, so every ZaneLuxe model reflects the confidence and character of the man who wears it.

IS ZANELUXE MADE IN CHINA?

Our designs are created in-house, and every detail is closely monitored—from materials to finishing—so you get a watch that stands apart in quality, value, and integrity. These are not mass-produced fashion knockoffs. They’re thoughtfully made, confidently priced, and backed by our authenticity guarantee.

Our watches are proudly assembled in Mainland China through long-standing, respectful relationships with trusted manufacturing partners. We work hand-in-hand with each production team, ensuring that every ZaneLuxe timepiece is crafted under ethical working conditions and to our exact specifications.

WHO OWNS ZANELUXE?

ZaneLuxe was founded by Richard Zane, a seasoned enthusiast of timeless men's style and purposeful design. As the visionary behind the brand, Richard leads the direction, design philosophy, and partnerships that define ZaneLuxe today.

We operate as a direct-to-consumer retailer, working hand-in-hand with respected watchmakers around the world—brands known for their superior quality and accessible pricing. Every ZaneLuxe watch reflects Richard’s mission: to deliver bold, confident accessories that honor craftsmanship, character, and value—without the luxury markup.

WHAT MAKES ZANELUXE WATCHES UNIQUE?

• Designed for substance and presence: We blend bold style with enduring design—no fleeting trends, just refined confidence.
• Built to last: Durable materials, water‑resistance, scratch‑resistant crystal, and attention to detail give each watch longevity.
• Accessible luxury: You get world‑class craftsmanship and premium materials at a smart price.
• Thoughtful design philosophy: Every detail—from case to crown—is refined with intention.

ARE ZANELUXE WATCHES DURABLE?

Absolutely. ZaneLuxe watches use rugged materials like 316L stainless steel, hardlex or sapphire crystal, and secure screw‑down crowns or seals that support everyday water resistance (up to 50m or more depending on model). Watches like the IronVortex skeleton automatic and AstroVanta automatic emphasize mechanical craftsmanship and resilient build—engineered to withstand daily wear and the rigors of travel, rain, or accidental splashes.

HOW DO I PLACE MY ORDER?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after we receive your order confirmation email.

At the moment, all ZaneLuxe's products are typically shipped from one of our overseas facilities, so please allow up to 5 - 10 working days to receive your purchase(s), though we've been seeing much quicker shipping times recently. Shipping time is typically dependent on how long the customs take, which can vary from country to country.

MY TRACKING NUMBER ISN’T WORKING

Tracking numbers can take 3 - 5 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact us via this link

I NEED HELP WITH A LATE ORDER

All international orders typically ship within 5 - 10 working days
If your order has not arrived after 15 business days (international), please contact our team, we are happy to assist.

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

We accept Visa, Mastercard, AMEX, Shop Pay as well as Paypal.

WHEN WILL MY CARD BE CHARGED?

Just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.